Precision AirConvey (PAC) is a leading manufacturer of air conveyance systems which serve a diverse range of industries, including packaging, printing, and recycling. One of the key reasons for our continued success has been our unwavering commitment to our core values. Each month at our company meeting, we go over these values, and our employees speak to examples of how they have witnessed these values in action. The following are the PAC core values and what they mean to us.
First Time Right At PAC, we believe in doing things right the first time. We strive for excellence in everything we do and focus on delivering high-quality products and services to our customers. We believe that by doing things right the first time, we can save time, money, and effort in the long run, and more importantly, better serve our customers.
Be Creative in a Practical Way Innovation is at the heart of what we do at PAC. We encourage our employees to be creative and come up with new ideas to solve problems. However, we also believe in being practical in our approach. We know that innovation doesn’t always mean reinventing the wheel. Sometimes, the best solutions are the simplest ones.
Secure and Foster Long-Term Relationships At PAC, we believe that our success is built on long-term relationships with our customers, suppliers, and employees. We work hard to build and maintain these relationships by providing excellent customer service, communicating openly and honestly, and treating everyone with respect.
Demonstrate High Personal and Team Integrity Integrity is a core value at PAC. We believe in doing the right thing, even when no one is watching. We hold ourselves and our team members to high ethical standards and expect everyone to act with honesty and integrity in all their dealings.
Take the Humble Path to Achieve Maximum Results At PAC, we believe in the power of humility. We know that we don’t have all the answers and that there is always room for improvement. We are open to feedback and willing to learn from our mistakes. We believe that by taking the humble path, we can achieve maximum results and continue to grow and improve as a company.
Practice Outstanding Customer Service Through All Disciplines Customer service is at the core of what we do at PAC. We believe that by providing outstanding customer service, we can build long-term relationships with our customers and ensure their satisfaction. We strive to deliver an excellent customer experience through all disciplines, from sales to engineering to manufacturing.
Always Keep Company Success and Individual Needs in Balance At PAC, we believe that the success of the company is closely tied to the success of our employees. We strive to maintain a balance between the needs of the company and the needs of our individual team members. We believe that by creating a positive work environment which supports personal and professional growth, we can achieve both individual and company success.
Solve the Customer’s Pain by Understanding Their True Motivation At PAC we believe in solving our customer’s pain points. We know that our customers come to us because they have a problem which needs to be solved. By working to understand their true motivation we are able to find solutions which best address their needs. By doing so, we can provide real value to our customers and help them achieve their goals.
PAC’s core values are the foundation of our success. We believe in doing things right the first time, being creative in a practical way, fostering long-term relationships, demonstrating high personal and team integrity, taking the humble path to achieve maximum results, practicing outstanding customer service through all disciplines, keeping company success and individual needs in balance, and solving the customer’s pain by understanding their true motivation. We believe that by adhering to these values, we can continue to grow and provide value to our customers.